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RETURN & EXCHANGE POLICY


 We are happy to offer exchanges and returns on full-priced items! 

 

Thank you for shopping with us! If for any reason you are not completely satisfied you are eligible for a return/exchange within 30 days of your purchase date on your full-priced item. 

 

Refunds for eligible returns, can be given for full-priced items only, and not on sale items as sale items are final sale. 

 

If you want to exchange or refund a product:

LNBF will gladly exchange or refund items within the 30 days of purchase. Items returned must be in their original state: unwashed, unworn, unaltered with all original tags attached. LNBF reserves the right to refuse a refund/exchange if above criteria are not met.

 

Send us an email us at order.lnbf@winmarkfashions.com to confirm your return/exchange before sending the item back. We will provide a Return Authorization Number which can help expedite your exchange/return process.

 

For all returns, please provide as much detail as possible in the package for us to expedite your exchange/return process. This includes the name, phone number and address where the order was sent and/or billed to, email address and order number.

 

Please package your return securely using a prepaid and insured carrier service. We do not accept C.O.D. Deliveries.

 

Send your package to: 

Winmark Fashions Inc – LNBF Returns
145 Royal Crest Court – Unit 37
Markham, ON
L3R 9Z4

 

Exchanges and refunds will be arranged once we receive your package. Please allow 5-7 business days to arrange for your exchange, not including shipping delivery time. We will send you a notification email once we have received and processed your item. Refunds will be arranged if your returned items meet our criteria and the amount will be credited in original method of payment.

 

Please note for all US and International orders, LNBF does not cover the shipping costs on the return, or the exchanged item. For assistance, please contact us at order.lnbf@winmarkfashions.com.

 

  

SALE ITEMS
All sale items are final sale. Exchanges for another size may be granted on an item-by-item basis.

 

DISCOUNT CODES
Discount code offers cannot be combined and are only valid during time specified. We are unable to apply a discount after the duration of the promotion and are not able adjust prices after you checkout.

 

GIFT CARDS
Gift cards can be purchased and used at LNBFShop.com. The box to input your gift card code in the payment section portion of the checkout process. If you're having trouble paying with your gift card, please contact us at order.lnbf@winmarkfashions.com.

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